TheHub Maintenance Window Changing

Greetings!

With the inception of TheHub in 2002, we established two maintenance windows when TheHub was unavailable:

  • Every Tuesday evening from 7-9 p.m.
  • Every evening from 3-6 a.m.

The purpose of these windows is to perform necessary maintenance such as installing software and security updates, perform backups on servers, and occasionally upgrade servers.

Ch-Ch-Ch-Changes

With all respect to David Bowie, “I still don’t know what I was waiting for…” Over the course of the last 14 years, many things have changed.  Our servers have been replaced and are faster. Our databases are more robust and allow some maintenance operations while they are in use. Our web servers can handle loads that weren’t possible in 2002.

In short, we don’t need the same amount of downtime to maintain TheHub that we did back in 2002.

New Maintenance Windows

In April 2015 we ended the weekly Tuesday maintenance window completely. We can accomplish much of what we need to do with users logged in and using TheHub. On occasion we may need to have a short maintenance period, but we’ll announce it in advance and we don’t need it every week.

New this month (June 2016), we are shortening the evening maintenance window to 3am-5 am. We hope that this offers more support to those who like to work earlier in the morning. Likewise we will continue to re-evaluate our processes and look to further shorten or eliminate this window in the future.