We have seen several computer thefts this year, from public places as well as offices. What can you do limit the chance of theft, and how can you prepare in case the worst happens? Read on.
Don’t Leave Valuables Unattended
It only takes a moment for a computer to be stolen. When you’re working in a public place like the Library or a cafe, never leave your computer unattended and unlocked, even for a few minutes. If you have a trusted friend you can leave it with them, otherwise bring it with you or leave it locked. If your office is open and unattended, always use a lock. IT is happy to provide cable locks for Hampshire-owned computers.
Turn on Tracking
On a Mac, System Preferences/iCloud allows you to turn on Find my Mac, which will track your device and allow you to wipe it remotely or play an alarm if it is detected on line. Windows 10 has a “Find My Device” option in Settings/Update & Security, which will show you where your device is. There are other 3rd-party options for different platforms–Prey is one option for Android, Linux, as well as Mac, iOS and Windows.
Know your Serial Number
Your serial number will be helpful for law enforcement if your computer is recovered. Many computers have the serial number printed on the computer or a sticker attached to it; if you don’t have a sticker or can’t read it, search online for how to find it on your computer–or for a Mac just use AppleAbout this Mac. IT maintains a record of all Hampshire-owned computer serial numbers.
Know your MAC Address(es)
Your computer has a “Media Access Control” (MAC) address which uniquely identifies it on each network connection it has. For example, there is a MAC address associated with the wireless connection, and a different one associated with its Ethernet connection (if it has one). The MAC address can be used to track the computer if it’s connected to the internet. You can find instructions for determining the MAC address of many different types of devices at http://www.wikihow.com/Find-the-MAC-Address-of-Your-Computer.
If you need help finding your personal computer’s MAC addresses, the Student Diagnostic Center on the 3rd floor of the Library can help.
IT maintains a record of all Hampshire-owned computer MAC addresses.
Keep your Files Backed Up
Losing your computer can be devastating, but losing your files can be irrecoverable. Keep your files backed up either on an external drive or on a cloud service. If you use an external drive to backup, always store it separately from your computer–you don’t want it to be stolen with your computer.
What to do if your Computer is Stolen
If your Hampshire-owned computer is stolen from campus, notify Campus Police immediately; if it is stolen from off campus, call the local police. In either case it is helpful for IT to be immediately notified as well, at 413.559.5418 or firstname.lastname@example.org. We can provide the MAC address and serial number if needed.
If your personal computer is stolen from campus, notify campus police as soon as you realize it. If you have a record of your serial number and MAC addresses, provide them to the police. If you have taken our advice and set up a device tracker, check to see if you can locate your device, and consider other options as allowed by the tracker–for instance, to play an alarm or erase the drive.