If you use a PC and get booted off of Hampshire’s VPN after working for a bit, we have a solution for you.
As you probably know, VPN (Virtual Private Network) is used when you are off-campus but want to access restricted network resources, especially file servers like newmisserver and patterson. Connecting through VPN makes it look to the network like you are on campus.
VPN vs. VPN2
We aren’t sure why, but our original VPN setup, vpn.hampshire.edu, kicks PC users off after a while. To get around that we set up a second VPN system, vpn2.hampshire.edu. There are some advantages to keeping the original VPN system in place, but we want to make PC users in particular aware of the second choice.
There are a couple of differences between VPN and VPN2:
- VPN2 does not allow access to printers on campus. It’s pretty unusual for users to send print jobs from off-campus anyway, but if you do need to do that you should connect through the original VPN.
- The printing restriction is actually part of a larger restriction that blocks direct access to IP addresses on campus. This is not something that IT supports in most cases, so it is not likely you are using it. If you don’t understand what I just wrote, rest assured that it is not going to affect you.
- You cannot test your VPN2 connection from on campus. This I have learned the hard way, so I am happy to pass it on to you.
New to VPN?
If you are setting up VPN for the first time read the instructions. If you are setting it up on a Windows computer please enter the Internet Address as vpn2.hampshire.edu.
Switching to VPN2
There is no sense in switching to VPN2 unless you have had trouble on VPN, but if you have then switching to VPN2 is pretty easy:
- Find your VPN connection in the list of network connections that you can bring up from the taskbar on the lower right of your screen (unless you’ve moved your task bar to a different location, in which case you’re on your own).
- Right-click on the VPN connection and select “Properties.”
- In the window that comes up change the Internet Address to vpn2.hampshire.edu
- Close up the window, saving the changes, and you’re all set.
If you have had trouble using a Mac on VPN, you can try to switch to VPN2, but we aren’t aware of issues with Mac connections.
To change on a Mac:
- From the Apple Menu select System Preferences.
- Choose Network.
- Select your VPN setup from the panel on the left.
- Change your VPN server name to vpn2.hampshire.edu.
- Apply the changes and you are all set.
For problems or questions please contact the IT Help Desk at firstname.lastname@example.org or 413.559.5418.