Category Archives for TechTips

Tech Tip Extra: Update Info for iOS 8

Apple released iOS 8 yesterday for iPhones, iPads, and iPod Touch. Here’s what we know so far about the update process… Backup your device to iCloud or iTunes before beginning. The update process takes about an hour and a half. … Continue reading

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18. September 2014 by Kate, School Support Specialist
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Tech Tip of the Week: Six Signs it is a Scam

It must be phishing season–several examples of scam emails have come my way this week. Here are six clues to look for to figure out if it’s legit Hampshire email. Those of you who have been here a few years … Continue reading

18. September 2014 by Kate, School Support Specialist
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Tech Tip of the Week: Students Can Now Get Access to Zimbra

If you’d like your student workers to be able to access Zimbra calendar system with their own log in, you’re in luck. Our renewed license for the Zimbra calendar system now includes students. Staff and faculty can enter an IT … Continue reading

11. September 2014 by Applications and Web Services
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Tech Tip of the Week for Staff and Faculty: Having Trouble Printing?

If you’re having trouble printing on the wireless network, check that you’re using “wallace” and that you’ve registered with the network. There are several wireless networks on campus, including “hampguest”, “gromit”, and “wallace”–but only wallace will allow printing for staff … Continue reading

04. September 2014 by Kate, School Support Specialist
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Tech Tip of the Week: Stop Sneaky Software from Slipping In

When you install 3rd party software or updates there will sometimes be add-ons bundled in with it. Stay alert when installing to keep your computer from getting bogged down. The problem Oftentimes perfectly legitimate software installations and updates–Adobe Reader, Oracle … Continue reading

21. August 2014 by Kate, School Support Specialist
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Tech Tip Summer Extra: Is Your iPhone Deleting Email Trash?

A recent change to iOS seems to have changed the way email trash is handled on the iPhone and iPad. Read on to learn how to check if your email trash is being emptied behind your back. About iOS Email … Continue reading

11. July 2014 by Kate, School Support Specialist
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Tech Tip of the Week: How to Get Our Attention

What’s the best way to contact IT for help? That depends on the situation. Here are our suggestions for the most efficient service. Computer Crisis? For those need-immediate-attention emergencies, pick up the phone and call the IT help desk at … Continue reading

01. May 2014 by Kate, School Support Specialist
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