Take precautions to keep your computer from getting watered, but if an accident happens be prepared to act quickly.
Prevention is the best strategy. To minimize your risk:
- Place beverages on a separate surface from your computer and/or elevate your computer above a surface subject to spills.
- Avoid eating over your keyboard.
- Never store your computer in a compartment with liquids.
- Keep an absorbent cloth in your laptop bag or work area, just in case.
- Recognize that accidents do happen, and back up your data regularly.
If you do spill something on your computer, quick action may save your computer and data from ruin:
- Safety first! Beware of the potential for electrical shock.
- Shut down the computer immediately. If normal shutdown procedures will not work, press and hold the power button until the computer shuts down.
- Unplug the power, external devices and cables and remove the battery if it is easily accessible. Remove any easily removable parts.
- Blot up any visible liquid on the surface of the computer.
- If the spill is on a laptop, turn the computer upside down with the lid open, to allow the liquid to drain and dry out. Keyboards should also be turned upside down.
- Wipe up the spill.
- Do not attempt to disassemble a laptop body to remove internal parts or remove key caps.
- Allow your computer to dry undisturbed for at least 24 hours. A nearby fan or hairdryer on low or no heat may be used.
- Bring your computer to the Student Diagnostic Center or call the IT Help Desk (413.559.5418). Your computer may benefit from further disassembly and cleaning. Do not attempt disassembly yourself.
- Do not attempt to start the computer until you are sure the liquid has had sufficient time to dry.