It must be phishing season–several examples of scam emails have come my way this week. Here are six clues to look for to figure out if it’s legit Hampshire email.
Those of you who have been here a few years will remember how many scam emails we used to get. That number has gone way down, largely thanks to the efforts of our system administrators. There are always going to be holes in our net, though, so one or two phish may find it to your inbox. Here are some things to watch for:
- The email is from someone not at Hampshire. We send out our own warning messages, and they’ll always come from an address including “@hampshire.edu.”
- The email contains links to “hidden” web addresses. If you see a link to a website in email, put your cursor over the link without clicking. While the blue link text can say whatever it wants, if you look down at the bottom of the window you can see where it’s really going to send you to. We always show you exactly where we’re sending you, so the two should match; but even if they don’t, the real location would always be “@hampshire.edu”.
- The email wants you to go to a website because you’re over quota. If you’re over quota, just start deleting, no need to go off to any website other than Webmail!
- The email sends you someplace other than https://password.hampshire.edu to change your password. If your account is indeed “locked” (which is a pretty rare thing), the page at https://password.hampshire.edu will tell you that and instruct you to call us.
- The email mentions the wrong quota size. Our email quota is 2.5GB. That may change, but you can always see what it is and how close you are to it by logging into Webmail at https://webmail.hampshire.edu. It’s right there at the top of the window.
- The email contains gross grammatical errors. Not that we use the queen’s English or anything, but we can usually string together a group of words that include a subject and a predicate. This is becoming less of an issue, though, as scammers get more sophisticated.
If you’re unsure about an email after scanning it for signs, give us a call or send it our way; we’ll be able to tell you for sure. The Hampshire College help desk can be reached at firstname.lastname@example.org, or 413.559.5418.