Emptied Email Trash Lately?

A recent check indicated that fully 30% of Hampshire’s email storage is used for items in the trash. Hmmm. We could probably do something about that…

Yeah, but who cares, right? I mean it’s my email trash, filling up my quota, so what difference does it make? Glad you asked!

We provide every Hampshire community member with a generous (well, from our perspective, anyway!) email quota. The thing is, we don’t actually have enough storage space to cover us if everyone in the Hampshire community used their full quota. We count on the fact that the average use will actually be significantly less than the quota.

If we start to approach our storage capacity we’ll be faced with some tough choices. Additional storage is expensive, and other alternatives are limiting or intrusive.

So what can you do? Empty your trash! It’s really very easy.

Emptying Trash in Thunderbird

From the File Menu select “Empty Trash.”

If it’s available, select “Compact Folders” from the File Menu. (Some email accounts in Thunderbird, known as “IMAP” accounts, don’t recover the disk space from deleted files until you take this extra step.) If it’s grayed out, don’t worry, it just means you don’t need it.

Emptying Trash in WebMail

From icons at the top select “Empty Trash,” if it’s available.

If “Empty Trash” is not available it means that you’ve set up your email to just mark messages that are ready for deleting, and in this case you should select the “Purge Deleted” option on the right side of the WebMail window.

Fake AVG Malware Threat

Well, we knew it was going to happen sooner or later: a new PC virus threat that does a pretty good job of looking like our own antivirus solution, AVG. For details on how to recognize & avoid it, read on.

Recognizing the Faux AVG
The threat we’re currently concerned about pops up with a window that looks like AVG. The first time it pops up will be while you are browsing the web. Here are two cues that it’s not the real deal:
It refers to AGV Antivirus 2011

It says it is a “trial” version

You can find pictures at http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=AVGAntivirus2011#symptoms_link

What to Do About It
The trick is to get out of the browser without clicking anywhere on the fake AVG window–because if you do click on it then it can install malware onto your computer. Instead, you should force the browser to quit immediately:
Press the Ctrl + Alt + Delete keys on the keyboard to enter Task Manager.

On the Applications tab select the browser you were using and click the “End Task” button.

Sometimes the malware disables the ability to enter the task manager. If you find that Ctrl + Alt + Delete doesn’t bring up the Task Manager, as a last resort you can hold down the power button to shut down the computer. This is only a last resort because it can corrupt your system.

Under no circumstances should you click anywhere inside the window the malware displays; even clicking the close box can cause it to install software on your computer.

If you think you have come across this malware threat, please contact the IT Help Desk at x5418.